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A
Anonymous
April 30, 2015
Answered

Need help: Portfolio does not open in my browsers

  • April 30, 2015
  • 3 replies
  • 10935 views

I view a portfolio that opens in IE (v.10.0) but the same portfolio does not open in Chrome (v.42.0) or Firefox (v.37.0.1)-- instead only the Cover Sheet appears. I have Adobe Reader 11.0 and Acrobat XI Pro installed. Are there any special browser settings that I need to set? Thank you.

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Correct answer

Hi Steve, Thank you for your reply. I have Adobe Reader XI and Adobe Technical Communication Suite 5 installed. But based on your reply, I found these instructions for enabling the Adobe Acrobat or Reader PDF viewer for Firefox and Chrome. Here is the link: https://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

The instructions work, so I am marking this question as resolved.

3 replies

A
Anonymous
May 6, 2015

Hi, any ideas?

S
Adobe Employee
Steve Cordero
Adobe Employee
May 11, 2015

You are using Google Chrome's default PDF plug-in or Mozilla Firefox's default PDF plug-in and not Adobe Acrobat or Adobe Reader's PDF viewer plug-in.  Neither Google Chrome's plug-in nor Mozilla Firefox's PDF plug-in supports PDF Portfolios or XFA based PDF files.

A
Anonymous
Correct answer
May 11, 2015

Hi Steve, Thank you for your reply. I have Adobe Reader XI and Adobe Technical Communication Suite 5 installed. But based on your reply, I found these instructions for enabling the Adobe Acrobat or Reader PDF viewer for Firefox and Chrome. Here is the link: https://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

The instructions work, so I am marking this question as resolved.

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