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Ravi31359279e524
Participant
August 14, 2025
Answered

Need Option to Disable the GenAI features like Firefly  & Adobe express from Enterprise Creative clo

  • August 14, 2025
  • 1 reply
  • 309 views

Need Option to Disable the GenAI features like Firefly  & Adobe express, ..etc from Enterprise Creative cloud Admin Console.

Correct answer Anshul_Nautiyal

Hi @Ravi31359279e524,

Thanks for reaching out. Adobe currently doesn’t provide a direct toggle in the Admin Console to completely disable Firefly or Adobe Express features across an Enterprise Creative Cloud deployment. However, you can:

 

Restrict access through product profiles

In Adobe Admin Console → Products, review the profiles assigned to users.

Do not assign profiles that include Adobe Express or Firefly-specific entitlements.

You can also enable or disable services for a product profile. In the Adobe Admin Console Products section, select the appropriate product.

Select the product profile and select Details in the product profile.

In the Edit product profile window, select Next to navigate to step 3: Enable Services. Check the following doc for more info: https://adobe.ly/4lp2c0R

 

However, if you want to disable Gen AI features for your entire organization, I would recommend opening a support case through the Admin Console. Our team will help you with this. Check this doc on how to raise a support case: https://adobe.ly/4158mf8

 

Additionally, I will also share your request with the relevant team for further consideration in the future. Thanks for helping to improve our product experience.

 

Regards,
^AN

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 14, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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A
Community Manager
Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
August 14, 2025

Hi @Ravi31359279e524,

Thanks for reaching out. Adobe currently doesn’t provide a direct toggle in the Admin Console to completely disable Firefly or Adobe Express features across an Enterprise Creative Cloud deployment. However, you can:

 

Restrict access through product profiles

In Adobe Admin Console → Products, review the profiles assigned to users.

Do not assign profiles that include Adobe Express or Firefly-specific entitlements.

You can also enable or disable services for a product profile. In the Adobe Admin Console Products section, select the appropriate product.

Select the product profile and select Details in the product profile.

In the Edit product profile window, select Next to navigate to step 3: Enable Services. Check the following doc for more info: https://adobe.ly/4lp2c0R

 

However, if you want to disable Gen AI features for your entire organization, I would recommend opening a support case through the Admin Console. Our team will help you with this. Check this doc on how to raise a support case: https://adobe.ly/4158mf8

 

Additionally, I will also share your request with the relevant team for further consideration in the future. Thanks for helping to improve our product experience.

 

Regards,
^AN

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