Need silent/background method to enable CCApps Automatic Updates (perhaps ServiceConfig.xml)

Question

Hi there,

We've been struggling with this for quite a while now. We would like to ENABLE automatic updates on user's PCs for all apps within creative cloud (Setting = File > Preferences > Apps tab > Auto-update)

(Just to note, not asking to update creative cloud desktop itself, this is already configured just fine, it's the apps within CC desktop).

There has to be a way to enable this with the ServiceConfig.xml..

I've tried:

Repackaging Creative Cloud with Disable Automatic Updates switched off and reinstalling it on a PC
Preserving the prefs file within %AppData%\Local\Adobe\OOBE\ while it's configured as enabled and copying it back
Using the <SelfUpdate> and <SelfServiceInstalls> parameters within ServiceConfig.xml (perhaps there is a different parameter that handles that exact toggle option)

Or perhaps someone knows of a way to configure this using %AppData%\Local\Adobe\AAMUpdater\1.0\AdobeUpdatePrefs.dat?

According to many forums, most orgs have the issue of wanting to turn it off, but we can't seem to turn it on no matter what we try.

___Dom___ · Answer

Hello,

you can define self-serve polcies within the product configuration setting on your Admin Console so that users have these settings set on their behalf as defined by your policy:

https://helpx.adobe.com/enterprise/using/manage-self-service-policies.html

Select a particular product profile and go to the "permissions" page, you can then set a self-serve policy to control whether auto-update is enabled, whether applications will be available 30 days after release, and whether older applications are available for installation.

I hope this helps,

Dom

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