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September 6, 2024
Answered

Need to cancel subcription, but i put in the wrong email

  • September 6, 2024
  • 1 reply
  • 188 views

I accidentally signed up for the creative cloud all apps for teams (89.99/month) and I need to cancel it but I accidentally put in the wrong email (one i dont have access to and im not sure it even exists). 

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Correct answer Anshul_Nautiyal

Hi There,

 

Please check out: https://helpx.adobe.com/manage-account/using/cancel-subscription.html#:~:text=You%20can%20cancel%20y...

 

To self cancel this plan please follow the steps shared here: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html (before cancelling please read the Adobe Subscription and Cancellation Terms here: https://www.adobe.com/legal/subscription-terms.html)

Or, you can start a chat with the support team to get help: https://helpx.adobe.com/in/contact.html(click on the chat icon in the bottom right corner of this page).

Type "agent" to get a human.

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

 

Let us know if you face any issues. 

 

Thanks. 

 

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
September 6, 2024

Hi There,

 

Please check out: https://helpx.adobe.com/manage-account/using/cancel-subscription.html#:~:text=You%20can%20cancel%20y...

 

To self cancel this plan please follow the steps shared here: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html (before cancelling please read the Adobe Subscription and Cancellation Terms here: https://www.adobe.com/legal/subscription-terms.html)

Or, you can start a chat with the support team to get help: https://helpx.adobe.com/in/contact.html(click on the chat icon in the bottom right corner of this page).

Type "agent" to get a human.

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

 

Let us know if you face any issues. 

 

Thanks.