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Participant
Mar 12, 2025 2:47 PM UTC
Answered

New Feature request for Adobe Admin console: Allow add new user to ORG

New Feature request for Adobe Admin console: Allow add new user to ORG for User Group Administrator role. Right now, if a User group admin needs to add a user or a group of users via CSV file and bulk add to their assigned group, and new user who has not logged into Adobe first comes up with an error. Only system admins can add truly new users to the ORG. 

 

Please allow this feature to user group admins so they can add new users who have not signed in yet to adobe.

 

Example: A university has 100 new students starting a class. The user group admin needs to add the users to a group for access to an adobe product for the class. On the first day of class the users need to hav access to adobe products assigned by group.

 

Unless the students have signed in previously or the system admin has imported the list of new users, the group admin's csv import or one by one add will fail.

 

Please add this feature!

 

Anshul_NautiyalCorrect answer
Legend
Mar 13, 2025 10:32 AM UTC

Hi @NYU Dm194,

 

Thank you for sharing this feature request.

 

I understand the challenge faced by User Group Administrators when trying to add new users who have not yet signed into Adobe.

I will share this feedback with the relevant team for further consideration. We appreciate your contribution to improving the Adobe Admin Console.

Regards,
^AN

2 replies

jane-e
Community Expert
Community Expert
Mar 13, 2025 9:31 AM UTC

@NYU Dm194 

I've moved your post from Creative Cloud desktop to the Enterprise and Teams forum.

 

Jane

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Anshul_NautiyalCorrect answer
Legend
Mar 13, 2025 10:32 AM UTC

Hi @NYU Dm194,

 

Thank you for sharing this feature request.

 

I understand the challenge faced by User Group Administrators when trying to add new users who have not yet signed into Adobe.

I will share this feedback with the relevant team for further consideration. We appreciate your contribution to improving the Adobe Admin Console.

Regards,
^AN

Translate