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Pacur_VLB
Participant
August 26, 2024
Answered

New User, New License - no access

  • August 26, 2024
  • 1 reply
  • 145 views

All, 
I bought a license, added a user to that license and had the system sent out an invite.  When the user tries to access - she's getting a message to buy a license.  HELP, PLEASE!

This topic has been closed for replies.
Correct answer Bani Verma

Hi there, 

 

Please try the troubleshooting steps shared in the following help document to resolve this issue: https://adobe.ly/3MojKLr.

 

Let us know if this helps. 


^BS

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
August 26, 2024

Hi there, 

 

Please try the troubleshooting steps shared in the following help document to resolve this issue: https://adobe.ly/3MojKLr.

 

Let us know if this helps. 


^BS

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