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Participant
November 11, 2024
Question

No access to admin account

  • November 11, 2024
  • 3 replies
  • 164 views

We have teams subscription to Adobe and the one and only user is now gone from the company. We are unable to find admin access to change or cancel the subscription. What is the best way to get assistance on this?

    This topic has been closed for replies.

    3 replies

    Community Manager
    November 12, 2024

    Hi @amy_6750 ,

     

    Thank you for reaching out.

    For assistance with this request, I recommend contacting Adobe Support directly. They can provide further guidance on this.  Please use the following link to reach support team.

    If you need any further assistance, please feel free to reach out.

     

    Regards,

    AN

     

    Bani Verma
    Legend
    November 12, 2024

    Hi there, 

     

    I am seeking the best solution for this situation and will reply soon. 


    ^BS

    John T Smith
    Community Expert
    Community Expert
    November 11, 2024

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the Teams forum