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Participant
Oct 8, 2020 7:19 AM UTC
Answered

No access to creative cloud with Mac

I use a Mac alone. I haven't had access to the Creative Cloud for a while. I then get a message that the approval of the IT administrator is necessary. But I don't have such an administrator. What do I have to do?

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kglad
kgladCorrect answer
Community Expert
Oct 8, 2020 12:32 PM UTC

check your account to verify your subscription is what you expect and to verify your adobe id used to sign into your cc desktop app, https://accounts.adobe.com

 

what type of subscription does it show?

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Oct 8, 2020 12:32 PM UTC

check your account to verify your subscription is what you expect and to verify your adobe id used to sign into your cc desktop app, https://accounts.adobe.com

 

what type of subscription does it show?

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