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A
Anonymous
February 20, 2013
Question

No Disk in Drive Error

  • February 20, 2013
  • 1 reply
  • 1344 views

Acrobat XI with 11.0.01 patch applied

Windows 7 x64

Deployed to about 1100 machines via MS SCCM.

When opening PDFs a lot of users are receiving error messages about not having a disk in drives A:\ and D:\ even though they opened the PDF from their C:\ drive. After clicking OK the PDF does eventually open.

We noticed that if we turn off Protected Mode these errors go away but for a number of reasons we will not be turning off protected mode.

Please advise.

Thanks.

This topic has been closed for replies.

1 reply

A
Anonymous
March 26, 2013

This ended up being a device control policy in Symantec Endpoint Protection 12. My guess is if we were up to date with the latest relesse of SEP server this wouldn't have been an issue but thankfully we no longer needed the device policy. Thought I would follow up.

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