No green ticks when syncing files

Question

All my files are synced but I'm not seeing any visual indication with the 'green tick graphic' next to each file.

Issue effects my team of 10 peeps, not just me.

But no joy.

Anyone have a fix?

Version 4.2.0.211 with OSX 10.12.6

Dave Marlow UK · Accepted Answer

The issue has gone - although no-one in my team did anything to fix the issue.

Albrecht Volk · Answer

Check if Core Sync Helper is enabled in your Mac OS system preferences.

Go to Apple Menu > System Preferences.

Choose Extensions.

You should see Finder Core Sync in the left hand menu.

Is the Core Sync Helper check box with the red Creative Cloud icon ticked?

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