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Participant
Mar 1, 2023 6:27 AM UTC
Answered

no license in our console after a renewal in 2023

Good afternoon! We placed an order 150393250. Why there is no license in our console. License: Creative Cloud on 1 user.

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kglad
kgladCorrect answer
Community Expert
Mar 1, 2023 1:29 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Mar 1, 2023 1:29 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Community Expert
Mar 1, 2023 6:56 AM UTC

You should contact Adobe support for account related queries. You can contact via the Admin Console.

-Manan

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-Manan