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Colby38811112ltzv
Participant
November 10, 2025
Answered

No option to turn on Non Adobe Generative AI in Asset Settings.

  • November 10, 2025
  • 1 reply
  • 251 views

I was trying to allow the ability for our users to use Non Adobe Generative AI in Photoshop but it is telling us we need to allow it in the Admin Portal under Settings->Asset Settings.  I do not have that as an option nor does our other administrator.  We are using an Enterprise account.  Anyone have any ideas?

Correct answer Anshul_Nautiyal

Hi @Colby38811112ltzv,

Thank you for sharing the screenshot. Please note that Partner Models are part of the premium Generative AI features. For K12 education plans, users have access only to standard Generative AI features. Since your contract does not include licenses that provide access to premium Generative AI features, the option to enable or disable access to Partner Models in Admin console is not available.

To learn more about standard and premium features, please refer to this document: https://adobe.ly/4oGm8yK
For details on which plans provide access to specific Generative AI feature types, see: https://adobe.ly/4p4i62O

Additionally, users can check their feature access by visiting https://adobe.ly/4oARJ4Q, selecting their profile avatar in the upper-right corner, and reviewing the available features and remaining credits.

Hope this helps. Please let us know if you need further assistance.

Regards,
^AN

1 reply

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Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
November 11, 2025

Hi @Colby38811112ltzv,

Thank you for reaching out. Upon checking, I can confirm that your Adobe ID is associated with an active Enterprise contract. Based on your query, it appears you are attempting to enable the use of Non-Adobe Generative AI models for end users in your organization but are unable to locate the option in the Admin Console.

Could you please share more details about the issue or provide a screenshot of what the end user encounters when trying to access Non-Adobe models? You may also ask the user to follow the steps mentioned in this article: https://adobe.ly/4nQMYTA.

Additionally, please share a screenshot of the exact error message and confirm which license has been assigned to the affected users.

We look forward to your response so we can further investigate and assist you with this issue.

Regards,
^AN

C
Colby38811112ltzvAuthor
Participant
November 11, 2025

I have attached a picture of the error they are getting as well as the licenses assigned to the user.  They have the All Apps plan

A
Community Manager
Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
November 11, 2025

Hi @Colby38811112ltzv,

Thank you for sharing the screenshot. Please note that Partner Models are part of the premium Generative AI features. For K12 education plans, users have access only to standard Generative AI features. Since your contract does not include licenses that provide access to premium Generative AI features, the option to enable or disable access to Partner Models in Admin console is not available.

To learn more about standard and premium features, please refer to this document: https://adobe.ly/4oGm8yK
For details on which plans provide access to specific Generative AI feature types, see: https://adobe.ly/4p4i62O

Additionally, users can check their feature access by visiting https://adobe.ly/4oARJ4Q, selecting their profile avatar in the upper-right corner, and reviewing the available features and remaining credits.

Hope this helps. Please let us know if you need further assistance.

Regards,
^AN

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