No "other versions" option available in Creative Cloud App

Question

Hi @36104460,

I need to revert back to an older version of Photopshop as 26.1 does not support my Windows version anymore. However, there is no option for "other versions" available anymore in the context menu. There are only "delete" and "add ons" available. Any ideas why I cannot see the option "other versions" in all of the installed apps within Creative Cloud? I am running CC version 5.5.0.617.

Cheers,
Martin

KeithB_FL · Accepted Answer

Thanks @SuJoshi and @KeithB_FL, I will forward this to our IT department and hopefully they will know what to do. I will get back here for an update.

Additonal guidance:

On Admin Portal:

1. Navigate to Packages (top)

2. Create a Package >

3. Managed Package >

4. Platform (Win 64bit for me)

5. Select Other Versions Button (Check Older Versions)

6.Choose Photoshop 25.12 (and finalize/finish package)

7. Wait for package to be built, download and install.

This is the process I followed to get Photoshop v25.12 running.

Ged_Traynor · Answer

@Matt_13346 the current version of the CC app is 6.4, try updating your versionhttps://www.adobe.com/download/creative-cloud

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