No puedo conectar adobe con claude.

Question

Hola. Estoy intentando conectar el conector de Adobe en Claude (claude.ai) y no puedo completar la autorización. inicio sesión con mi cuenta de Adobe sin problemas, pero al momento de autorizar el acceso aparece un error y la conexión no se completa. En Claude el conector queda agregado, pero me indica que debo reconectarlo.

Me tira este codigo de referencia ofid_1aff152e95eba2e9”

Mi cuenta es una cuenta personal con plan individual, no empresarial.

Lo que ya probé, sin resultado:

Cerrar y volver a abrir Claude
Cerrar sesión y volver a iniciarla en mi cuenta de Adobe

¿Podrían verificar si mi cuenta tiene alguna restricción para aplicaciones de terceros que esté bloqueando la autorización? Gracias

Tariq Ahmad Dar · Accepted Answer

Hi@SPORT3248862461me,For Edu users (meaning students who have got discounted plan) doesnt have access to access to certain services that includes Ai connectors, which includes Claude or ChatGpt or Gemini connectors.Let us know if you have further questions. And thank you for your patience.~Tariq

Tariq Ahmad Dar · Answer

Hi @SPORT3248862461me,

Thank you for the details, including the reference code.

This reference code confirms that the authorization step failed, but it does not tell us the exact cause, so we need a bit more information before we can point you to the next best step.

Could you confirm:

Whether your Adobe ID has any business, team, or institutional subscription linked to it, even one you did not set up yourself, alongside your individual plan.

The exact text of the error shown on screen when authorization fails, a screenshot is ideal if you have one.

Once we have those details, we can look into this properly rather than send more steps that may not apply.

Thanks,
Tariq

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