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Participating Frequently
November 16, 2021
Question

Not compatible issue in Creative cloud teams

i have creative cloud teams plan, i could not install photoshop in my system. It shows Not compatible. how can i fix this.

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10 replies

JJMack
Community Expert
Community Expert
November 16, 2021

Are you  using Window 10 or Windows 11 required for Photoshop version 2021 and 2022?

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JJMack
Participating Frequently
November 17, 2021

I am using Windows 10, any versison of photoshop 21 or 22.

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JJMack
Community Expert
Community Expert
November 17, 2021

You should report a bug to Adobe that Creative Cloud Desktop Application is failing on your Windows 10 machine. Did you run Winver dose it show the version  of Windows you have install correctly what does you Windows settings display for system version post you about system,

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JJMack
Ged_Traynor
Community Expert
Community Expert
November 16, 2021

Hi

What version of Windows do you have installed, you can check from the start button, just type winver and hit return

 

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Participating Frequently
November 17, 2021

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