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shawnf33864854
Participant
April 18, 2017
Answered

Notes field in admin console

  • April 18, 2017
  • 2 replies
  • 595 views

Why do we still not have the ability to add notes in the admin console? It would make administering large organizations tremendously easier. Everytime an account comes up for renewal I have to refer to an external spreadsheet to see which devices belong to which users and what account they use. Mac hostnames aren't always set and tracking down a dhcp address of when it was last online isn't easy either. If we just had that information saved in a notes column this would be simple. I already have an account for each department but this doesn't solve for when I have 18 licenses and they only wish to renew 8 of them.

I've been told over the last 15 months that this was coming, and requested by many other organizations. Where is it?

Correct answer alisterblack

You may be interested in this document for Creative Cloud for Enterprise, which explains how tagging users groups can be used for tracking.

Managing licenses and users in the Admin Console

For EDU customers with device licenses we aim to make changes which will enable the utilisation of similar features soon.

2 replies

alisterblack
Community Manager
alisterblackCommunity ManagerCorrect answer
Community Manager
April 24, 2017

You may be interested in this document for Creative Cloud for Enterprise, which explains how tagging users groups can be used for tracking.

Managing licenses and users in the Admin Console

For EDU customers with device licenses we aim to make changes which will enable the utilisation of similar features soon.

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shawnf33864854Author
Participant
April 24, 2017

Thanks Alisterblack. I'm an EDU administrator with device licenses. Is there any definition of "soon" I can look forward to, even if it's a loose timetable? I think the answer of 'aiming to make changes soon' has been floating around for over a year.

alisterblack
Community Manager
alisterblackCommunity Manager
Community Manager
April 24, 2017

Hi shawnf33864854​

In connection with this post I communicated with the team who are currently undertaking this review, which is part of a bigger project around how device licenses work. They can't share a timeline yet unfortunately but I can assure you it is being actively worked on and hopefully it won't be too long before we have further announcements.

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Andy Edwards
Inspiring
April 21, 2017

Filed this as a feature request a while back  Would be extremely helpful for admins and keeping extra user account info tied into the enterprise console where it should be.

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