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tsilac70625076
Participating Frequently
August 12, 2021
Question

"Notification: your Adobe CC for teams membership will soon be cancelled..."

  • August 12, 2021
  • 1 reply
  • 149 views

I've been getting thesse messages:
"We were unable to process payment for your Microfocus Adobe Creative Cloud for teams membership using the payment information we currently have on file. Payment must be received immediately to avoid the cancellation of your team membership. To update your payment information and bring your account current, please contact Customer Support."
how can I find out who in my corporation is responsible for renewing this and what am I losing if this is not renewed?
Thanks!

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1 reply

Legend
August 12, 2021

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

I think you can expect that if payment is not made you will lose the use of all Creative Cloud apps AND see all your work stored in Adobe's Creative Cloud deleted. Now would be a good time to make sure everything is properly backed up!