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Participant
February 10, 2025
Question

Número Adobe Indisponível do Brasil

  • February 10, 2025
  • 1 reply
  • 149 views

I would like a contact number to talk to an attendant about renewing a plan, but the numbers no longer work in Brazil. How can this be? Was it just me who noticed that? I don't see people complaining about this lack of consideration. If I can't get in touch I can't close the purchase because if something happens I won't have anyone to call. I don't want to talk to a dumb machine that can't help me, I need athinking human being.  If there is a human being there, please get in touch, please.

[Edited by the moderator; please refrain from sharing personal details here, as this is a public forum accessible to all.]

1 reply

Community Manager
February 10, 2025

Hi @D�bora_Soares7469,

 

Thank you for reaching out. I see that you previously had an Individual Creative Cloud subscription. Could you confirm whether you need assistance with renewing this individual subscription, or if you have a Teams or Enterprise subscription linked to a different Adobe ID?

If you require support for a Teams or Enterprise account, please provide the associated Adobe ID via a personal message for further assistance. You can refer to the following guide on how to send a personal message in the Adobe Community:

How to send a personal message in the Adobe Community

Let me know how you’d like to proceed. I'm happy to assist you further!

Regards,
^AN