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sdfsdfadgasdg
Inspiring
August 23, 2013
Answered

Offline installer for CC Desktop / Server availability issues.

  • August 23, 2013
  • 1 reply
  • 13331 views

This is a follow up to the issue described here: http://forums.adobe.com/message/5620240#5620240

As we have to install CC Desktop on each of the systems deploying CS6 packages, I'm looking for an offline installer for it. Is such a thing available?

The reasons I ask are that A) There's no guarantee that the machine will have internet access during the installation. and B) Half the time I run it on a desktop, I get an error message telling me "The remote server is not responding in a proper manner"; my response to which was similarly improper...

My "Deployment" such as it is now relies on users copying the file form a network share on to their desktops, running it individually and hoping that the server is online. Not fun when you've got 50 artists across 5 studios wanting to get these packages installe; and that's only so I can proceed to the wheel-of-fortune that is the AAMEE-produced MSI package.

Are these server availability issues commonplace? Is this just one of those things that afflicts all software launches that rely too heavily on online components?

    This topic has been closed for replies.
    Correct answer Romsinha-9KMEUt

    With all due respect, that's not a particularly useful mechanism for us. This is the "Enterprise Deployment Forum" and I was hoping for something a little more automatable. Manually uninstalling an application is no better than having to manually install CC Desktop in the first place.


    Hi Terry Dooher,

    Create a package selecting Muse and CC desktop will be packaged along with it. As we know that Muse is packaged in Exception folder and it will not get installed unless we try to install from exception. Run the setup from the Build folder to install CC desktop.

    Regards,

    Romit Sinha

    1 reply

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUt
    Adobe Employee
    August 26, 2013

    Hi Terry Dooher,

    Are you trying to install CS6 as a part of suite or subscription.

    Regards,

    Romit Sinha

    S
    sdfsdfadgasdgAuthor
    Inspiring
    August 27, 2013

    Hi Romit

    I'm installing CS6 as a package, authenticated using our new CC subscriptions; but it doesn't appear to matter how I deploy the main package itself, it's the Creative Cloud Desktop application, that I'm concerned about.  It appears to be necessary to install this before the CS6 applications can be activated correctly, but I have no way of automating this process.

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    August 29, 2013

    Hi Terry,

    If it's helpful, you can find and use all the original offline installers for all Creative Cloud and CS6 tools (including the CC Desktop App) here:

    Adobe CC Direct Download Links

    and/or

    Adobe CS6 Direct Download Links

    If you have those files in hand then you can install the free trials anywhere while being offline.  In most cases the Internet is used to activate the software longer-term, although Adobe still provides procedures for offline activation:

    Activate your software offline

    If the computer on which your software is installed cannot connect to the Internet or to Adobe’s activation servers, you can activate your software offline.

    For instructions, visit www.adobe.com/go/getactivated.

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