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Ultimate Promotions Ltd
Participant
Dec 9, 2020 9:23 PM UTC
Question

ONE folder won't sync

I use Adobe cloud storage and access files on several devices. I have ONE folder that will not sync. The sync process is completed. I completely re-organized teh content of said folder 2 months ago and it just doesn't evern mirror accross devices corrrectly.  I have tried hitting sync on my laptop a bunch of times and it doesn't fix it. I have two completely different looking folders betweeen laptop and desktop. 

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
Dec 10, 2020 3:01 PM UTC

test for a corrupt file by creating two new folders > move 1/2 the files in the currently problematic folder to one new and the other 1/2 to the other folder.  see if one syncs and the other does not.

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