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Participant
December 23, 2015
Question

One user has two apps - shows up as two active users

  • December 23, 2015
  • 1 reply
  • 298 views

How do I combine the two so that one user has two apps, rather than two of the same user has one app each?

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    1 reply

    puneeta23771395
    Participating Frequently
    December 29, 2015

    Hi,

    I can see that you have assigned two single App licenses to one user hence it will show 2 licenses assigned to one user for 2 different products. I am sorry it cannot be combine on Creative Cloud admin console as it is designed in such way.