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Participant
Aug 5, 2024 2:35 PM UTC
Question

Option to search on inactive users in the Console

Concerns Console -> Storage -> Individual users folders -> Inactive users

Can the option to search for an user in the option Inactive users be added as is already possible in the option Active users?

3 replies

kglad
Community Expert
Community Expert
Jul 29, 2025 2:24 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop ideas">
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Legend
Jul 29, 2025 3:03 PM UTC

Hi @cecilian35762045,

 

Thank you for reaching out and sharing your feedback. At this time, the following features are not available in the Admin Console:

The ability to filter or search the list (e.g., by username or folder size)

The ability to generate and download a report listing all inactive users

We appreciate your valuable feedback and will share it with the relevant teams for consideration. Input like yours helps drive continuous improvement of the Admin Console experience.

Thank you again for your patience and for contributing to the community.

Regards,
^AN

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cecilian35762045
Participant
Jul 29, 2025 2:21 PM UTC

Yes, please do add that! The function of recovering inactive user accounts is useles without a search function to help you find the folder you need. There could be thousands, or tens of thousands. You don't even know as there's no information as to the number of folders, or even pages.

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