Our admin has left,

Forum|Forum|3 years ago
May 9, 2023
11 replies
1225 views

and trying to recover his email isnt working, how do we reclaim the admin rights

This topic has been closed for replies.

S

SuJoshi

Community Manager

@Justin25229321qnxf

There must be someone else in your IT/organization who have access to the console. Kindly check with your internal IT team once.

J

Justin25229321qnxfAuthor

Participating Frequently

Can Adobe give me the admin email so i can ping it a password reminder and recover it?

I tried the obvious but it hasnt worked so they may have been using a different email.

S

SuJoshi

Community Manager

@Justin25229321qnxf Adobe is not authorized to share any personal details of the users.
You can use the "Forgot Password" option from the Adobe Sign-in page to reset the account password. No admin intervention is required.

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