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Justin25229321qnxf
Participating Frequently
May 9, 2023
Question

Our admin has left,

  • May 9, 2023
  • 1 reply
  • 1208 views

and trying to recover his email isnt working, how do we reclaim the admin rights

This topic has been closed for replies.

1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
May 9, 2023

@Justin25229321qnxf 

There must be someone else in your IT/organization who have access to the console. Kindly check with your internal IT team once.

J
Justin25229321qnxfAuthor
Participating Frequently
May 9, 2023

Can Adobe give me the admin email so i can ping it a password reminder and recover it?

I tried the obvious but it hasnt worked so they may have been using a different email.

S
Community Manager
SuJoshiCommunity Manager
Community Manager
May 9, 2023

@Justin25229321qnxf Adobe is not authorized to share any personal details of the users. 
You can use the "Forgot Password" option from the Adobe Sign-in page to reset the account password. No admin intervention is required.

 

 

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