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nsa11627917
nsa11627917
Participant
October 15, 2015
Question

Our MAC Workstations recieve the error: "there was an error downloading this update u43m1d205" from our Internal AUS Server

  • October 15, 2015
  • 2 replies
  • 294 views

Our internal AUS server is running on Server 2008R2.  All the latest Adobe CC updates have been downloaded to the AUS server.

All MAC workstations are getting this error.  Our Macs are running Yosemite.  Nobody is running El Capitan as of yet.  Using "netstat", I can see our MAC workstations connecting to the AUS server when the user clicks "Help/Updates" from an Adobe CC application.    Our AUS server is only 4 months old and I don't know if this ever worked on our MAC workstations.

Windows workstations are updating successfully.

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    2 replies

    Atul_Saini
    Atul_Saini
    Legend
    October 15, 2015

    Please check: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html‌. Moving the discussion to Deployment for Creative Cloud Team, Enterprise, & CS‌

    nsa11627917
    nsa11627917Author
    Participant
    October 19, 2015

    Thanks for your response.  I checked that thread.  I didn't think it applied because, like I said, updating from Windows Machines works fine via the AUS server.  How can I verify where the Adobe update files should be stored for the Mac platform?

    Also, if the problem is corruption, should I just delete all my downloaded updates (for the Mac platform) and issue another incremental update on the AUS server?

    Any advice is appreciated.

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