Package not creating (Mac OS)

Forum|Forum|9 years ago
March 1, 2017
4 replies
266 views

I am not able to create cc packages any more own my Mac. The progress bar goes all the way to 100% but then, I invariably get an error. I cannot figure out what's wrong. I tried cleaning the cache, removing lightroom and scout (although I would need Lightroom) from the apps to install but still no luck. Any help would be appreciated.

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Correct answer alisterblack

This issue is being caused by some outdated certificates. Please see our document here. We are working on an urgent fix.

alisterblackCorrect answer

Inspiring

This issue is being caused by some outdated certificates. Please see our document here. We are working on an urgent fix.

I

iloverabbitAuthor

Participant

I cannot create a package with any adobe software. Not only with Lightroom or Scout. With not even a single app.

alisterblack

Inspiring

Hi iloverabbit,

Can I clarify:

You are using Creative Cloud Packager on the mac to build packages for deployment and omitting Lightroom or Scout, however package creation still fails?

You may be experiencing a different issue.

Can you please access the CCP Build log. After building a package go to the Build Log link or check at the following locations: