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Participant
May 9, 2023
Question

Package not installing Acrobat

  • May 9, 2023
  • 1 reply
  • 579 views

I have created a package that is supposed to include Photoshop and Acrobat and then allow the users to install any other apps they want. It installs the creative cloud app and photoshop but it is not installing Acrobat. The user can add this later but I would like those two apps installed by default.

 

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1 reply

rpandita
Inspiring
May 9, 2023

Hi caryw26472540

 

Does the installation complete?

Does it throw any error?

Is Acrobat reader already installed o these machines?

 

Can you also send us the logs collected using the Log Collector tool - https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rohit Pandita 

Participant
May 9, 2023

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kglad
Community Expert
Community Expert
May 9, 2023

@caryw26472540 

 

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