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rk2712
Participating Frequently
September 4, 2018
Question

PDApp.log - The Bootstrapper Process return code is (42).Stopping the installation process

  • September 4, 2018
  • 1 reply
  • 3435 views

Hallo,

wir haben über die Admin-Console ein Paket mit folgenden Optionen erstellt:

Paketdetails

Paket-ID{F61CD6CB-64E3-4BB6-B071-01861AD145A0}
PlattformWindows (64 Bit)
SpracheDeutsch                 / Gebietsschema des Betriebssystems verwenden              
Optionen
  • Apps-Bedienfeld ausblenden
  • Erlaubt Benutzern ohne Administratorrechte nicht, Applikationen und Updates zu installieren.
  • Dateisynchronisation aktivieren
  • Remote Update Manager aktivieren
  • Erweiterungen-Ordner und Extension Manager-Befehlszeilentool einschließen
  • XML für AUSST-Überschreibung nicht enthalten
  • In vom Benutzer angegebenen Verzeichnis installieren

Beim Asuführen der Setup.exe erscheint eine Fehlermeldung und die Installation bricht ab.

PDApp.log

09/04/18 12:28:04:650 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | Build Version - 1.15.0.5
09/04/18 12:28:04:650 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | Logging Level verbosity Set  to 4
09/04/18 12:28:05:228 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | Successfully fetched the optionXML content from MSI database ...
09/04/18 12:28:05:243 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | The OS language detected for Acrobat (de_DE)
09/04/18 12:28:05:259 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
09/04/18 12:28:05:259 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | The install language for Acrobat (APRO18.0) from the fallback map (de_DE)
09/04/18 12:28:05:259 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | Bootstrapper launch location is :: D:\Adobe_FullPaket_Marketing\Build\ASU\Set-up.dat
09/04/18 12:28:05:836 | [INFO] |  | ASU | OPM | OPM |  |  | 3976 | Build Version - 10.0.0.99
09/04/18 12:28:05:836 | [INFO] |  | ASU | OPM | OPM |  |  | 3976 | Logging Level verbosity Set  to 4
09/04/18 12:28:06:132 | [INFO] |  | ASU | OPM | OPM |  |  | 3976 | Schema version and schema compatibility version are same or greater than current

09/04/18 12:28:06:195 | [WARN] |  | ASU | OPM | OPM |  |  | 3976 | Failed in key1 generation
09/04/18 12:28:06:226 | [WARN] |  | ASU | OPM | OPM |  |  | 3976 | Failed in key1 generation
09/04/18 12:28:06:226 | [WARN] |  | ASU | OPM | CryptEngine |  |  | 3976 | Failed in key1 generation
09/04/18 12:28:06:257 | [WARN] |  | ASU | OPM | OPM |  |  | 3976 | Failed in key3List generation
09/04/18 12:28:06:257 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3976 | Failed in key3List generation
09/04/18 12:28:06:257 | [INFO] |  | ASU | OPM | OPM |  |  | 3976 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
09/04/18 12:28:06:257 | [INFO] |  | ASU | OPM | OPM |  |  | 3976 | No Record found for the input fields in opm_getValueForKey
09/04/18 12:28:08:426 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | Build Version - 1.15.0.5
09/04/18 12:28:08:426 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | Logging Level verbosity Set  to 4
09/04/18 12:28:08:426 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | The Bootstrapper Process return code is (42).Stopping the installation process.
09/04/18 12:28:54:711 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4908 | Setup exiting with return code (4)
09/04/18 12:29:05:085 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | Build Version - 1.15.0.5
09/04/18 12:29:05:085 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | Logging Level verbosity Set  to 4
09/04/18 12:29:05:163 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | Successfully fetched the optionXML content from MSI database ...
09/04/18 12:29:05:179 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | The OS language detected for Acrobat (de_DE)
09/04/18 12:29:05:194 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
09/04/18 12:29:05:194 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | The install language for Acrobat (APRO18.0) from the fallback map (de_DE)
09/04/18 12:29:05:194 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | Bootstrapper launch location is :: D:\Adobe_FullPaket_Marketing\Build\ASU\Set-up.dat
09/04/18 12:29:05:475 | [INFO] |  | ASU | OPM | OPM |  |  | 3916 | Build Version - 10.0.0.99
09/04/18 12:29:05:475 | [INFO] |  | ASU | OPM | OPM |  |  | 3916 | Logging Level verbosity Set  to 4
09/04/18 12:29:05:475 | [INFO] |  | ASU | OPM | OPM |  |  | 3916 | Schema version and schema compatibility version are same or greater than current

09/04/18 12:29:05:678 | [WARN] |  | ASU | OPM | OPM |  |  | 3916 | Failed in key1 generation
09/04/18 12:29:05:709 | [WARN] |  | ASU | OPM | OPM |  |  | 3916 | Failed in key1 generation
09/04/18 12:29:05:709 | [WARN] |  | ASU | OPM | CryptEngine |  |  | 3916 | Failed in key1 generation
09/04/18 12:29:05:756 | [WARN] |  | ASU | OPM | OPM |  |  | 3916 | Failed in key3List generation
09/04/18 12:29:05:756 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 3916 | Failed in key3List generation
09/04/18 12:29:05:756 | [INFO] |  | ASU | OPM | OPM |  |  | 3916 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
09/04/18 12:29:05:756 | [INFO] |  | ASU | OPM | OPM |  |  | 3916 | No Record found for the input fields in opm_getValueForKey
09/04/18 12:29:06:817 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | Build Version - 1.15.0.5
09/04/18 12:29:06:817 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | Logging Level verbosity Set  to 4
09/04/18 12:29:06:817 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | The Bootstrapper Process return code is (42).Stopping the installation process.
09/04/18 12:29:08:080 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 600 | Setup exiting with return code (4)

Leider finde ich keinen Hinweis auf den Fehlercode 42 ...

René

    This topic has been closed for replies.

    1 reply

    alisterblack
    Inspiring
    September 4, 2018

    Hi,

    This error can occur if your Operating System is not up to date. Can you let us know what is in the package and the exact OS being deployed to?

    Also ensure that you are deploying as Admin with elevated privileges.

    rk2712
    rk2712Author
    Participating Frequently
    September 5, 2018

    Hallo,

    als Betriebssystem wird Windows 7 x64 SP1 eingesetzt. Das Setup wird als Admin ausgeführt und es wurden Test mit mehreren Paketen durch geführt. Jedes mal  erschien die oben aufgeführte Meldung.

    Als letztes wurden alle Apps ausgewählt für das Paket...

    The operating system is Windows 7 x64 SP1. The setup is executed as Admin and it was carried out test with several packages.

    alisterblack
    Inspiring
    September 5, 2018

    Hi,

    Thank you. The exact contents of the packages (you mention "several packages") is important as some applications are not compatible with Windows 7.