PDF Preview Issue in File Explorer – Windows 11 24H2 and 25H2
Hi Team,
We are using Windows 11 24H2 and 25H2 across our environment and are experiencing an issue with PDF file previews in File Explorer.
Error Message:
"The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents."
We have already performed the following troubleshooting steps:
Installed all the latest Windows security updates and patches.
Manually unblocked the PDF files via:
- Right-click file → Properties → General tab → Unblock
- After unblocking, the PDF preview works correctly.
- However, this is not a feasible solution as we have a large number of files stored locally and on network shares.
- File Explorer Options → View tab
However, this did not resolve the issue.
- After unblocking, the PDF preview works correctly.
Modified the following registry setting:
Plain Text
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments
Show more lines
- Value Name:
SaveZoneInformation - Value:
1
Despite this change, the issue persists.
This issue is affecting more than 500 Windows 11 devices across our environment. We would like to know if there is a permanent solution, known issue, Group Policy setting, or Microsoft-recommended fix to prevent PDF files from being flagged and blocked from previewing in File Explorer.
