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Participant
Mar 8, 2022 9:55 PM UTC
Question

personal and work subscriptions are being mixed up!

I have a full creative account for my work. Recently I was able to obtain a full creative account personally. I just tried accessing my work account and received a log in error. The error showed both email addresses. I need these accounts to be separate! I cannot use my work account for personal. My work should not have access to my personal. I was routed to go to my work admin for the issue. They can't help me. HELP!!! It seems there is no support for me.

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1 reply

Legend
Mar 24, 2022 11:05 AM UTC

Hi there,

 

We apologize for the inconvenience caused.

 

If you are still facing this issue, would you like to share the screenshot of the error that you are receiving?

 

 

 

 

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