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Jeff Bugbee
Community Expert
Community Expert
November 25, 2020
Answered

Photoshop CC2019

  • November 25, 2020
  • 3 replies
  • 373 views

I have a Mac user on Photoshop CC2019, v 20.0.6

The last version of CC2019 is v 20.0.10

 

I used to be able to invoke RUM (Remote Update Manager) using

RemoteUpdateManager --productVersions=PHSP#20.0

 

and it would update Photoshop to v 20.0.10

 

RUM is now reporting "No new applicable Updates. Seems like all products are up-to-date."

Photoshop is definitely not up to date.

 

Is CC2019 no longer upgradable through RUM?

This topic has been closed for replies.
Correct answer SuJoshi

I hope this article would be able to answer your query: https://helpx.adobe.com/support/programs/cc-support-policy.html

3 replies

Community Manager
November 27, 2020

Hello,

I think the new versions are now 21.x and the latest one is 22.x.x and you might have to create a package from the admin console now to update it as RUM is meant only for a subsection of Adobe Desktop products. 

Jeff Bugbee
Community Expert
Community Expert
November 27, 2020

I'm unable to create a package through admin console as well. Looks like v20 (CC2019) is no longer available there either.

SuJoshiCommunity ManagerCorrect answer
Community Manager
November 30, 2020

I hope this article would be able to answer your query: https://helpx.adobe.com/support/programs/cc-support-policy.html