Skip to main content
Participating Frequently
November 15, 2024
Answered

Photoshop - completely disable cloud storage

  • November 15, 2024
  • 11 replies
  • 2882 views

Using photoshop 26.0 and our security team do not want to allows saving to, or opening from, Creative Cloud Storage.

Is there an option to disable this option completely?

 

This topic has been closed for replies.
Correct answer Anshul_Nautiyal

I've spoken to Adobe support who have informed me there is no way to turn it off and to request the feature in a new version.

BUT.... I think I have found a way to do what I'm looking for. Watch this space...


Hi @Reddwarfposse5 ,
Thank you for reaching out. Currently, it is not possible to completely disable access to Creative Cloud storage through the Adobe Admin Console. However, as an administrator, you can create a custom package with the "Enable File Sync" option unchecked and deploy it to user machines. For more detailed instructions on creating custom packages, please refer to the following documentation: Customize Creative Cloud Apps.

Additionally, blocking specific URLs via your firewall can restrict users from accessing Adobe Creative Cloud storage through a web browser. For a list of network endpoints that should be blocked, please refer to the relevant documentation for network endpoints.

You also mentioned having found a potential workaround. Could you please share the details here? It would be greatly appreciated by fellow community members who may benefit from your solution.

 

Regards,

AN

11 replies

Participating Frequently
November 15, 2024

Yes, it is Enterprise.

davescm
Community Expert
Community Expert
November 15, 2024

Thanks - I've moved your thread, from the Photoshop forum, to the Enterprise and Teams forum where you are more likely to get a response to your question.

Dave

derekwatson
Community Expert
Community Expert
November 15, 2024

I would be concerned about blocking access that it would prevent licence check. Might be good for the IT team to speak to the Adobe team

Derek Watson
davescm
Community Expert
Community Expert
November 15, 2024

Are you using an Enterprise account?
If so, I'll move your post to the Enterprise forum as you may be able to manage via the admin console. You are more likely to get help with the admin console in that community.

https://adminconsole.adobe.com/8ECE1D7F663258BA0A495ED6@AdobeOrg/overview

 

 

Dave

Participating Frequently
November 15, 2024

I have this all set already but we don't want the user to choose that at all. No matter what users are told, if the option is there they will either save to cloud accidentally or deliberately. It doesn't matter which - we would prefer to have the option taken away so they can't do it at all.

I had hoped there would be some sort of registry or preference file change to do this but I haven't been able to find one.

D Fosse
Community Expert
Community Expert
November 15, 2024

I added to my post above to show the general preference. You can't really save to cloud by accident, it'll have to be deliberate.

Participating Frequently
November 15, 2024

Most storage like dropbox, etc is blocked but as the Creative Cloud storage is part of Adobe and "built-in" I'm not sure if there is a way to block it the same way.

We're a local government authority so trust is not so much of the issue - just users not following instructions.

D Fosse
Community Expert
Community Expert
November 15, 2024

Right. It's not as if there aren't plenty other cloud storage options, so unless their internet is blocked altogether it's trust based anyway.

 

The general preference is here, so it doesn't happen accidentally once it's set. You can override it in the Save dialog, but not by accident.

Participating Frequently
November 15, 2024

If only it was that easy....:D

Users would do this without meaning to as well which then causes us issues.

derekwatson
Community Expert
Community Expert
November 15, 2024

I know clients who are not allowed to do this either, they just reiterate to staff it is to be avoided... along with Dropbox, wetransfer etc

Derek Watson
Participating Frequently
November 15, 2024

Our security team don't want the facility to be available as it will misused but users e.g. confidential data stored there when it shouldn't be. We need to try and find an option to disable this fully.

derekwatson
Community Expert
Community Expert
November 15, 2024

Simply save to your local storage, its not mandatory to save to Creative Cloud

Derek Watson