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Marvelous_Glimmer5ED7
Participant
Nov 9, 2021 12:55 PM UTC
Question

Photoshop Instalation pb - PS "is not yet available" for your device

Hi !

I have a bug during my Photoshop instalation.

After reseting my computer, I can't re-instal my Photoshop.

I'm supposed to have all the Creative Cloud programs on my subscription.

 

"There was a problem installing the Photoshop application"

"Photoshop is not yet available for your device".

Can somebody help me ? Can't find anything on the internet about this bug.

Thanks !

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4 replies

Vikrant R
Vikrant R
Inspiring
Nov 9, 2021 5:11 PM UTC

In most cases where folks have encounted this situation, the Admins have set a delayed app updates policy. The fastest way to get this resolved is to contact your admin/IT helpdesk and either switch off this policy or move affected users to another product profile without this policy enforced.

 

That said, we've apprised the product teams here at Adobe, and we're working to get this resolved in a meaningful way.

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    Marvelous_Glimmer5ED7Author
    Participant
    Nov 10, 2021 1:53 PM UTC

    Photoshop is now back on my account ! I don't know if you did something, but thank you ! It works again.

    Have a nice day

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    Community Expert
    AxelMattCommunity Expert
    Community Expert
    Nov 9, 2021 2:01 PM UTC

    Please check if your system does match the systemrequirements.

    https://helpx.adobe.com/photoshop/system-requirements.html

     

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    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    Marvelous_Glimmer5ED7Author
    Participant
    Nov 9, 2021 2:09 PM UTC

    Yes it does, the program was running pretty good before my computer reset

    Thanks for your answer

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