Photoshop is in trial mode. I have an Adobe package from my school

Forum|Forum|4 years ago
September 8, 2021
2 replies
131 views

I bought the adobe package for my school but i already had creative cloud installed from my former studies.

Now i logged in with my new account but it says i still need to pay to use photoshop, indesign and other apps.

How can i fix this without paying for yet another package?

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T

Test Screen Name

Legend

Do you still have an active Creative Cloud subscription? If so, just sign in and use it. You can't use the apps from two different accounts at the same time.

John T Smith

Community Expert

Did you correctly sign out of your previous subscription?

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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