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LisaAl
Participant
November 30, 2022
Answered

Photoshop Licence issues

  • November 30, 2022
  • 3 replies
  • 582 views

My Photoshop licence been renewed by my company yet it still says "Trial Expied" in Creative Cloud. Reloging does not help.

This topic has been closed for replies.
Correct answer Ged_Traynor

Hi

Take a look here to see if it helps

https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

3 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 30, 2022

Does https://account.adobe.com/plans show that you have a plan?

ABAMBO | Hard- and Software Engineer | Photographer
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 30, 2022

    start with @Ged_Traynor's link.

     

    only those all fail, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

     

    if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

     

    if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

     

    if that fails, change the install location

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity ExpertCorrect answer
      Community Expert
      November 30, 2022

      Hi

      Take a look here to see if it helps

      https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

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