Photoshop/Premiere Elements 15 cannot be packaged

Question

Hi all.

I wanted to package the new Photoshop Elements 15 / Premiere Elements 15 with our serial number with CCP 10.0.0.49. When entering the serial number, it correctly identifies as Photoshop Elements but does not show any products to package. I can only package the previous version 14 with updates. Tried that, but the Enterprise Dashboard tells me this package is already outdated and there should be a newer version.

Any insight here?

Is the serial number perhaps limited to one version?

yours

Serge

alisterblack · Accepted Answer

That looks to me like it may be an issue with the serial number being used. If you send me a private message with the serial number I will check it.

alisterblack · Answer

When the Dashboard says that a package is outdated (CCP does this also) it just means there are updates available, in this case Photoshop Elements 15. However you should be able to package that.

See the example below from the Dashboard deployment tab.

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