Please Adobe - Adopt a better enterprise distribution then these massive packages - My Idea

Question

Please adobe, you have a lot of the ground work developed for making deployment of the CC suite both easier, and without the need for massive packaging.

Enhancement Request - Let me package up only the CC Desktop App, while providing the list of applications I'd like pre-installed. The key here is this, don't include these applications in the package, but rather, have the CC Desktop App queue them for installation once the desktop app is installed by MDM/EDM. This effectively pre-primes the self-service aspect we already have, but without the user having to install these packages at the point of use. Essentially, when the app is added to the package, let me check a box that says, "Adobe cloud delivered/installed"

For labs and other shared spaces, where the whole suite is desired, it would eliminate the need for these huge 25GB packages (or multiple smaller packages). It would also eliminate the need to transform and upload these large packages into EDM/MDM platforms such as JAMF/Intune, only to have them downloaded again to each station.

In addition to the above, let us control the "remove older versions" check-box on a machine-wide basis. Today, that preference is off by default, and is a user-based setting, where the preference file includes the user's unique internal Adobe ID. For a lab, I'd like to deploy CC once, then have the latest releases installed e.g. 24.x and the older versions e.g. 23.x removed automatically. Today, that requires a lot of work, and the existing processes are unreliable. Just give us a "Keep it updated including major versions, and remove the old stuff" setting for these packages.

SuJoshi · Answer

Hi @scrjeffFor the first scenario, if you are using Named User or Shared-Device license in your environment, then the Creative Cloud Desktop app is by default included while creating the package as it controls various services like Core Sync, Library sync, CC updates, etc. You can create a self-service package (Named User License) or include only CCD (SDL) if the users have permission/admin privileges to install and manage the apps on their devices. You can check the below options under the Management Options section: > Enable self-service install: Allow users to install and update applications from the Apps panel in the Creative Cloud desktop app. > Allow non-admin to update and install apps: Enable self-service for end users who do not have administrative privileges, to install, and manage their applications and updates.The package size would be around 1.5 GB, and it would be easy for the admins to deploy on the machines using any deployment tool like SCCM, PDQ, etc.https://helpx.adobe.com/enterprise/using/create-nul-packages.html Currently, removing the older version app is handled by the end users.The users use some plugins/software that depend on the old version, and enabling this option by default/forcefully will disrupt/impact the users/organization's critical projects.The admins can use the uninstaller tool/package to remove the old apps from the machine after checking with the users/departments. I hope that I was able to answer your queries/doubts.

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