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Participant
July 26, 2022
Question

please help me, canceled

  • July 26, 2022
  • 1 reply
  • 163 views
 
Dear,
I would like you to help me. We accidentally deleted our package - Creative Cloud All Apps
Annual Plan, Paid Monthly. I would like to ask you to activate it back for us. The problem was that we did not receive a new credit card for a long time. this has now been fixed and we would like to ask that this package be activated and that everything will work again,

 

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1 reply

Community Expert
August 2, 2022

Hi @slavojka25395891asvi,

You will have to contact support for assistance on this matter as everyone here is a user like you.

If you have an enterprise/teams subscription then you can contact support via Admin Console

Navigate to Adobe Admin Console > Support

For Personal account, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.

You can also contact Adobe via phone, refer the following link

https://helpx.adobe.com/contact/phone.html

You can reach via Twitter as well @AdobeCare
-Manan

-Manan