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Henrik-Jensen
Henrik-Jensen
Participant
June 19, 2019
Answered

Please make an option to disable trial programs

  • June 19, 2019
  • 4 replies
  • 2430 views

Hi

In regards to How to deactivate the Trial Apps in Creative Cloud „Apps“ then please make an option to disable showing the trial programs,

As an Enterprise organisation we can not allow our users to install trial programs themselves.They should only install and update the programs they have a license to.

So, we badly need an option to disable the trial programs, when we want users to maintain their own licensed programs.

The selfservice package, would allow me to only have 1 package for all our Adobe users, they would install and update programs they have license to, but the trial option ruins that idea, and I'm back to maintain separate package for each program.

Best regards

Henrik Jensen

    Correct answer alisterblack

    Hi,

    This feature is still under consideration.

    Unfortunately we can't share details regarding potential release dates as these can often change during the development and testing process and not every feature request will make it into the final product.

    4 replies

    stephanp35964275
    stephanp35964275
    Participant
    July 13, 2022

    Is there any update on this feature request?

      E
      ervin_5955
      Participant
      July 10, 2025

      Apparently, the feauture seems not able to make it to the final product.

      T
      tb111222
      Participant
      October 15, 2019

      We would like to disable trial versions in the Creative Cloud Desktop App. We have an internal application process to allocate licenses. Having the trial versions and links to buy will be confusing, and no doubt end up with users trialing / paying for products instead of applying internally.

      Can you please link to the existing feature request so we can upvote / monitor progress?

      alisterblack
      Community Manager
      alisterblackCommunity Manager
      Community Manager
      June 20, 2019

      Hi,

      We have an existing feature request regarding hiding trial versions within a self-service workflow. I am happy to add your voice to that.

      Henrik-Jensen
      Henrik-JensenAuthor
      Participant
      June 20, 2019

      Sound great

      Anywhere I can see that feature request ?

      Or can you give a status on it ? Is it planned, worked on, or still just an idea ?

      Just to give me a timeframe I can report back to my organization.

      alisterblack
      Community Manager
      alisterblackCommunity ManagerCorrect answer
      Community Manager
      June 20, 2019

      Hi,

      This feature is still under consideration.

      Unfortunately we can't share details regarding potential release dates as these can often change during the development and testing process and not every feature request will make it into the final product.

        Bani Verma
        Community Manager
        Bani VermaCommunity Manager
        Community Manager
        June 20, 2019

        Moving this thread to the correct community Enterprise & Teams​

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