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Henrik-Jensen
Henrik-Jensen
Participant
Jun 19, 2019 10:33 AM UTC
Answered

Please make an option to disable trial programs

Hi

In regards to How to deactivate the Trial Apps in Creative Cloud „Apps“ then please make an option to disable showing the trial programs,

As an Enterprise organisation we can not allow our users to install trial programs themselves.They should only install and update the programs they have a license to.

So, we badly need an option to disable the trial programs, when we want users to maintain their own licensed programs.

The selfservice package, would allow me to only have 1 package for all our Adobe users, they would install and update programs they have license to, but the trial option ruins that idea, and I'm back to maintain separate package for each program.

Best regards

Henrik Jensen

    alisterblack
    alisterblackCorrect answer
    Inspiring
    Jun 20, 2019 11:19 AM UTC

    Hi,

    This feature is still under consideration.

    Unfortunately we can't share details regarding potential release dates as these can often change during the development and testing process and not every feature request will make it into the final product.

    View reply

    9 replies

    stephanp35964275
    stephanp35964275
    Participant
    Jul 13, 2022 1:11 PM UTC

    Is there any update on this feature request?

    Translate
      ervin_5955
      Participant
      Jul 10, 2025 10:56 AM UTC

      Apparently, the feauture seems not able to make it to the final product.

      Translate
      tb111222
      Participant
      Oct 15, 2019 5:03 AM UTC

      We would like to disable trial versions in the Creative Cloud Desktop App. We have an internal application process to allocate licenses. Having the trial versions and links to buy will be confusing, and no doubt end up with users trialing / paying for products instead of applying internally.

      Can you please link to the existing feature request so we can upvote / monitor progress?

      Translate
      alisterblack
      alisterblack
      Inspiring
      Jun 20, 2019 10:34 AM UTC

      Hi,

      We have an existing feature request regarding hiding trial versions within a self-service workflow. I am happy to add your voice to that.

      Translate
      Henrik-Jensen
      Henrik-JensenAuthor
      Participant
      Jun 20, 2019 11:04 AM UTC

      Sound great

      Anywhere I can see that feature request ?

      Or can you give a status on it ? Is it planned, worked on, or still just an idea ?

      Just to give me a timeframe I can report back to my organization.

      Translate
      alisterblack
      alisterblackCorrect answer
      Inspiring
      Jun 20, 2019 11:19 AM UTC

      Hi,

      This feature is still under consideration.

      Unfortunately we can't share details regarding potential release dates as these can often change during the development and testing process and not every feature request will make it into the final product.

      Translate
        Bani Verma
        Bani Verma
        Legend
        Jun 20, 2019 6:40 AM UTC

        Moving this thread to the correct community Enterprise & Teams​

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