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Henrik-Jensen
Participant
June 19, 2019
Answered

Please make an option to disable trial programs

  • June 19, 2019
  • 4 replies
  • 2430 views

Hi

In regards to How to deactivate the Trial Apps in Creative Cloud „Apps“ then please make an option to disable showing the trial programs,

As an Enterprise organisation we can not allow our users to install trial programs themselves.They should only install and update the programs they have a license to.

So, we badly need an option to disable the trial programs, when we want users to maintain their own licensed programs.

The selfservice package, would allow me to only have 1 package for all our Adobe users, they would install and update programs they have license to, but the trial option ruins that idea, and I'm back to maintain separate package for each program.

Best regards

Henrik Jensen

Correct answer alisterblack

Hi,

This feature is still under consideration.

Unfortunately we can't share details regarding potential release dates as these can often change during the development and testing process and not every feature request will make it into the final product.

4 replies

stephanp35964275
Participant
July 13, 2022

Is there any update on this feature request?

Participant
July 10, 2025

Apparently, the feauture seems not able to make it to the final product.

Participant
October 15, 2019

We would like to disable trial versions in the Creative Cloud Desktop App. We have an internal application process to allocate licenses. Having the trial versions and links to buy will be confusing, and no doubt end up with users trialing / paying for products instead of applying internally.

Can you please link to the existing feature request so we can upvote / monitor progress?

alisterblack
Community Manager
Community Manager
June 20, 2019

Hi,

We have an existing feature request regarding hiding trial versions within a self-service workflow. I am happy to add your voice to that.

Henrik-Jensen
Participant
June 20, 2019

Sound great

Anywhere I can see that feature request ?

Or can you give a status on it ? Is it planned, worked on, or still just an idea ?

Just to give me a timeframe I can report back to my organization.

alisterblack
Community Manager
alisterblackCommunity ManagerCorrect answer
Community Manager
June 20, 2019

Hi,

This feature is still under consideration.

Unfortunately we can't share details regarding potential release dates as these can often change during the development and testing process and not every feature request will make it into the final product.

Bani Verma
Community Manager
Community Manager
June 20, 2019

Moving this thread to the correct community Enterprise & Teams