Poor Billing Process

Yesterday, June 27 2022, I spent 3 hours discussing my billing for Adobe with 3 Adobe representatives.  I finally reached a man named "Promod".I was hung up twice during that 3 hour period.  The foreign accents of the representatives made it difficult to discuss the situation.After 3 hours, Mr. "Promod "said he resolved my problem which had to do with my account being automatically severed/deleted.  At the end of the conversation, he said that my problem was resolved.  I had to do with provide appropriate billing card information.  I went in today to Adobe Console and I still cannot find them my account historical data is verifies my account as active. I called today to explain the situation and was hung up twice. The billing service agency or department PROVIDES POOR SERVICE. I STILL HAVE NOT RESOLVED MY PROBLEM. I DO NOT KNOW IF OTHER USERS/ACCOUNT MANAGERS HAVE EXPERIENCED SUCH POOR SERVICE AND POOR METHODS OF COMMUNICATION WITH RESOLVING BILLING ISSUES WITH ADOBE.MAYBE IT IS POOR FUNCTIONALITY WITH ADOBE CONSOLE. MY ISSUE IS APPARENTLY NOT YET REWSOLVED.