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A
Anonymous
October 16, 2014
Question

Premiere Elements 13 serialize Return Code = 14

  • October 16, 2014
  • 2 replies
  • 1589 views

I have 24 AOO licences of Premiere Elements 13 that I need to deploy with SCCM.

I have created an .msi with AAMEE as I was told by Adobe support. Next I tried to create a prov.xml with the following command:

adobe_prtk.exe --tool=VolumeSerialize --generate --serial=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx --leid=V7{}PremiereElements-EMT13-Win-GM --regsuppress=ss --eulasuppress --provfilepath="path to desired folder"

I get Return Code = 14. I am running the command prompt as administrator. What have I done wrong?

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    2 replies

    puneeta23771395
    puneeta23771395
    Participating Frequently
    January 8, 2016

    Hi,

    Error code 14 represents missing LEID for the product. LEID does not exist for Premiere elements 13 and that is the reason you are getting this error. Solution to this issue is you can create the package using creative cloud packager and deploy it.

    K
    killebrewj
    Participant
    October 17, 2014

    I'd like to know what to do with this. I ran into the same problem, basically trying to force PSE13 and PRE13 silent installations the same way as 12 because I have no access to the new creative cloud packager. We purchased volume licensing for 12 which came with a version 13 upgrade and the only official directions I could find to build a silent installer require creative cloud packager which is nowhere to be found on our LWS page. What am I supposed to do?

    A
    Anonymous
    October 17, 2014

    We have no access to CCP either. It looks like that's only available to another licensing level.

    I think the above might work if I had the right LEID. That's the only thing I'm not sure of. I could find no reference to it in the .msi. So I found the version 12 one and changed it to 13, hoping it would be right.

    K
    killebrewj
    Participant
    October 17, 2014

    I did the same and I think we do have the right LEID because V7{}PhotoshopElements-13-Win-GM shows up in the log file at %temp%\AMT3.log.

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