Prevent identical e-mail subjects

Forum|Forum|4 months ago
December 24, 2025
2 replies
116 views

The subjects for the following 'Welcome' e-mails as sent from the Console are identical:
Adobe Creative Cloud Pro Plus
Adobe Creative Cloud All apps - Pro-edition

The subject is: Aan de slag met Adobe Creative Cloud Pro Plus met Firefly & Adobe Stock (Dutch version) Can there please be two, different subjects for the e-mails as sent when a customer get's de(provisioned) for Creative Cloud All Apps and Creative Cloud Pro Plus.

Thanks & with kind regards,

Carl

Others

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defaultoqne9le4b5x2Author

Participant

Hello,

Yes I am an admin, of an Console for Higher Education.

Have first filed a ticket with Adobe, they referred me to the community.

Bani Verma

Legend

Hi Carl,

Thank you for reaching out to us and sharing your valuable feedback. I will share it with the internal teams, and we will update the subject lines to better align with the email's context.

To capture the exact email, I would need your email address where you received these welcome emails. Please share that in a personal message with me.

Thanks again,

^BS