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Participant
December 3, 2018
Question

Problem with adding IdP certificate with Acrobat

  • December 3, 2018
  • 4 replies
  • 765 views

Hello

Maybe someone in here can assist me. So i am trying to get Single Sign On to work for our organization.

When in the configure directory section i follow the sets provided to copy the cert we use for our AD FS and when i click save i get an error saying

"There was a problem saving your configuration - check the values you entered and make sure you are uploading a valid (PEM base64-encoded X.509) certificate."

I did save the cert as a base64-encoded x.509 cert too from the FS server.

Is there anything else i could try or any other work around for this anyone might know?

Thank you

This topic has been closed for replies.

4 replies

Nancy OShea
Community Expert
Community Expert
December 3, 2018

Please tell use which Adobe product or service you are using so this question can be moved to an appropriate product forum.  Thank you.

Nancy O'Shea— Product User & Community Expert
Participant
December 3, 2018

so sorry i left that out. We have the CCE but we are wanting single sign on for adobe acrobat for our users. Hope that helps answer your questions.

Nancy OShea
Community Expert
Community Expert
December 3, 2018
Nancy O'Shea— Product User & Community Expert