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christiank89632737
christiank89632737
Participant
November 19, 2020
Answered

Problem with AUSST - Download failed - DLM.log - Windows Error 12150

  • November 19, 2020
  • 1 reply
  • 475 views

Hello,

I fight with new Downloads from AUSST. The AdobeUpdateServerSetupTool.exe crashes every time after 30 seconds.

In the DLM.log I see Windows Error 12150, when downloading https://cdn-ffc.oobesaas.adobe.com/core/v2/icons?clientID=AUSST_4_0&hidpi=true.

 

Can anybody help me. The telephone support tells me, Adobe don't support internal updates servers. I'm wondering about that, because they have a tool for this.

This topic has been closed for replies.
Correct answer SuJoshi

I would recommend creating a support case from the admin console and attach the logs using Log Collector Tool so that our technician can find more details.

1 reply

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
November 20, 2020

I would recommend creating a support case from the admin console and attach the logs using Log Collector Tool so that our technician can find more details.

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