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Friendly_skill16F6
Participant
November 27, 2019
Question

Problem with stting up AUSST on a mac server

  • November 27, 2019
  • 2 replies
  • 592 views

Hi,

I want to install AUUST on my mac mini server. But I have errors.

 

into 'createHDPIMSession'
11/27/19 11:32:41:165 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 1 failed to acquire engine lock.
11/27/19 11:32:45:175 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 2 failed to acquire engine lock.
11/27/19 11:32:51:185 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 3 failed to acquire engine lock.
11/27/19 11:32:59:189 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 4 failed to acquire engine lock.
11/27/19 11:33:09:194 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 5 failed to acquire engine lock.
11/27/19 11:33:09:194 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Unable to take engine lock as another installation is running.
11/27/19 11:33:09:195 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Error occurred in creating session with error code '108'
11/27/19 11:33:09:195 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Exiting hdpimCreateSession, new session ID is '(null)'
11/27/19 11:33:09:195 | [ERROR] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | failed to create hdpimsession with error code 108
11/27/19 11:33:09:195 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Download failed for HD Product SPRK 0.6.32 0.6.32.12 win64
11/27/19 11:33:09:195 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Starting download for HD Product SPRK 0.6.28 0.6.28.10 win64
11/27/19 11:33:09:195 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Inside hdpimCreateSession
11/27/19 11:33:09:195 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Entering into 'createHDPIMSession'
11/27/19 11:33:11:205 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 1 failed to acquire engine lock.
11/27/19 11:33:15:215 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 2 failed to acquire engine lock.
11/27/19 11:33:21:225 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 3 failed to acquire engine lock.
11/27/19 11:33:29:228 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 4 failed to acquire engine lock.
11/27/19 11:33:39:235 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 5 failed to acquire engine lock.
11/27/19 11:33:39:235 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Unable to take engine lock as another installation is running.
11/27/19 11:33:39:235 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Error occurred in creating session with error code '108'
11/27/19 11:33:39:235 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Exiting hdpimCreateSession, new session ID is '(null)'
11/27/19 11:33:39:235 | [ERROR] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | failed to create hdpimsession with error code 108
11/27/19 11:33:39:235 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Download failed for HD Product SPRK 0.6.28 0.6.28.10 win64
11/27/19 11:33:39:236 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Starting download for HD Product SPRK 0.6.24 0.6.24.10 win64
11/27/19 11:33:39:236 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Inside hdpimCreateSession
11/27/19 11:33:39:236 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Entering into 'createHDPIMSession'
11/27/19 11:33:41:246 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 1 failed to acquire engine lock.
11/27/19 11:33:45:256 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 2 failed to acquire engine lock.
11/27/19 11:33:51:266 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 3 failed to acquire engine lock.
11/27/19 11:33:59:276 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 4 failed to acquire engine lock.
11/27/19 11:34:09:286 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 5 failed to acquire engine lock.
11/27/19 11:34:09:286 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Unable to take engine lock as another installation is running.
11/27/19 11:34:09:286 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Error occurred in creating session with error code '108'
11/27/19 11:34:09:286 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Exiting hdpimCreateSession, new session ID is '(null)'
11/27/19 11:34:09:287 | [ERROR] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | failed to create hdpimsession with error code 108
11/27/19 11:34:09:287 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Download failed for HD Product SPRK 0.6.24 0.6.24.10 win64
11/27/19 11:34:09:287 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Starting download for HD Product RBHP 14.0 14.0.0.656 win64
11/27/19 11:34:09:287 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Inside hdpimCreateSession
11/27/19 11:34:09:287 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Entering into 'createHDPIMSession'
11/27/19 11:34:11:297 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 1 failed to acquire engine lock.
11/27/19 11:34:15:307 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 2 failed to acquire engine lock.
11/27/19 11:34:21:317 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 3 failed to acquire engine lock.
11/27/19 11:34:29:320 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 4 failed to acquire engine lock.
11/27/19 11:34:39:330 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Retry 5 failed to acquire engine lock.
11/27/19 11:34:39:330 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Unable to take engine lock as another installation is running.
11/27/19 11:34:39:330 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Error occurred in creating session with error code '108'
11/27/19 11:34:39:330 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Exiting hdpimCreateSession, new session ID is '(null)'
11/27/19 11:34:39:330 | [ERROR] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | failed to create hdpimsession with error code 108
11/27/19 11:34:39:330 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Download failed for HD Product RBHP 14.0 14.0.0.656 win64
11/27/19 11:34:39:342 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Going to terminate HUM session
11/27/19 11:34:39:349 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Ending HD Workflow
11/27/19 11:34:39:360 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Calling AcroAUSST tool for fresh setup.
11/27/19 11:49:04:314 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Updates for Acrobat have been successfully synced in fresh mode.
11/27/19 11:49:04:314 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | AdobeUpdateServerSetupTool Returned with code: 0.
11/27/19 11:49:04:314 | [INFO] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | ************************* END Adobe Update Server Setup *************************

Thank you

This topic has been closed for replies.

2 replies

___Dom___
Inspiring
November 29, 2019

There appears to be a process blocking it:

11/27/19 11:33:09:194 | [FATAL] | | AAMEE | Utilities | AUSST | | | 510995 | 0 | Unable to take engine lock as another installation is running.

I would suggest starting from a clean boot. Which command are you running exactly?

Friendly_skill16F6
Participant
November 29, 2019

sudo /Users/admin/Desktop/AUSST/AdobeUpdateServerSetupTool --root="/Applications/adobe" --fresh