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A
annetteb_personale-match
Participant
April 7, 2016
Answered

Problems with volume license

  • April 7, 2016
  • 2 replies
  • 398 views

I have a problem with installing the company volume license - The licenses is from 2011, and I'm trying to connect it with the newest version of photoshop, indesign and illustrator.

Can anyone help me?

    This topic has been closed for replies.
    Correct answer John T Smith

    Serial numbers only work with the specific version of the program that matches the number

    Also the "newest" versions of those programs are Cloud based, not with a serial number

    This is an open forum, not Adobe support... below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    2 replies

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    April 11, 2016

    Moving to Deployment for Creative Cloud Team, Enterprise, & CS‌

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    April 7, 2016

    Serial numbers only work with the specific version of the program that matches the number

    Also the "newest" versions of those programs are Cloud based, not with a serial number

    This is an open forum, not Adobe support... below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    A
    annetteb_personale-matchAuthor
    Participant
    April 8, 2016

    Thank you for your coment John.

    I only asked, because maybe somebody have had the same problem, and because I personly is new to the adobe programs - and have never worked with a volume licens before :-)

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