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Participant
November 10, 2020
Answered

Products falling under Premier Support Elite

  • November 10, 2020
  • 3 replies
  • 349 views

Hello All,

 

Would it be possible to help me with a list of products that fall under premier support elite?

 

I have found the following article highlighting the service levels, however there is no way to cross reference service with products.

 

https://helpx.adobe.com/content/dam/help/en/support/programs/enterprise-support-programs/jcr_content/main-pars/download_section/download-2/premier_support_datasheeteversion.pdf

 

Thank you in advance for considering my request!

 

Kind Regards

Icarus

This topic has been closed for replies.
Correct answer Test Screen Name

One thing to note is that the page you refer to is headed "Adobe Experience Cloud". I have no inside info, but that is a particular suite of solutions, and seems to identify the applicable area (e.g. not Creative Cloud or Document Cloud/Acrobat products). https://www.adobe.com/uk/experience-cloud.html

3 replies

Just Shoot Me
Legend
November 11, 2020

I moved your post to a better forum, Enterprise & Teams.

Test Screen NameCorrect answer
Legend
November 10, 2020

One thing to note is that the page you refer to is headed "Adobe Experience Cloud". I have no inside info, but that is a particular suite of solutions, and seems to identify the applicable area (e.g. not Creative Cloud or Document Cloud/Acrobat products). https://www.adobe.com/uk/experience-cloud.html

kglad
Community Expert
Community Expert
November 10, 2020

those are for enterprise subscriptions.  do you have or are you interested in an enterprise subscription?

 

https://www.adobe.com/creativecloud/business/enterprise.html