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Icarus Tech Advising
Participant
November 10, 2020
Answered

Products falling under Premier Support Elite

  • November 10, 2020
  • 3 replies
  • 359 views

Hello All,

 

Would it be possible to help me with a list of products that fall under premier support elite?

 

I have found the following article highlighting the service levels, however there is no way to cross reference service with products.

 

https://helpx.adobe.com/content/dam/help/en/support/programs/enterprise-support-programs/jcr_content/main-pars/download_section/download-2/premier_support_datasheeteversion.pdf

 

Thank you in advance for considering my request!

 

Kind Regards

Icarus

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Correct answer Test Screen Name

One thing to note is that the page you refer to is headed "Adobe Experience Cloud". I have no inside info, but that is a particular suite of solutions, and seems to identify the applicable area (e.g. not Creative Cloud or Document Cloud/Acrobat products). https://www.adobe.com/uk/experience-cloud.html

3 replies

Just Shoot Me
Just Shoot Me
Legend
November 11, 2020

I moved your post to a better forum, Enterprise & Teams.

Test Screen NameCorrect answer
Legend
November 10, 2020

One thing to note is that the page you refer to is headed "Adobe Experience Cloud". I have no inside info, but that is a particular suite of solutions, and seems to identify the applicable area (e.g. not Creative Cloud or Document Cloud/Acrobat products). https://www.adobe.com/uk/experience-cloud.html

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 10, 2020

    those are for enterprise subscriptions.  do you have or are you interested in an enterprise subscription?

     

    https://www.adobe.com/creativecloud/business/enterprise.html

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