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AdMareArtActuel
AdMareArtActuel
Participant
September 11, 2017
Question

programme d'installation photoshop et Lightroom

  • September 11, 2017
  • 3 replies
  • 288 views

Le fenêtre Programme d'installation (rectangle vertical) pour Photoshop et Lignroom, (une fois le mot de passe du compte validé),  est vierge, vide, blanche.....

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    3 replies

    Bani Verma
    Bani Verma
    Legend
    December 2, 2017

    Moving to Deployment for Creative Cloud for Team, Enterprise, & CS​

    AdMareArtActuel
    AdMareArtActuelAuthor
    Participant
    September 11, 2017

    I modify my profile, but it's still the same problem!

    The window is blank, but it the Lightroom installer program window!

    Francouz
    Francouz
    Inspiring
    December 4, 2017

    Bonjour,

    Passez vous par le creative cloud desktop pour télécharger et installer ces applications ?

    Est ce que vous etes sur mac (si oui quelle version).

    Pensez à vérifier si vous passer ou non par un proxy, si tel est le cas il faudra regarder si il autorise les connections vers les serveurs d'adobe.

    Merci d'avance

      Bani Verma
      Bani Verma
      Legend
      September 11, 2017

      Hi Janowskyl69066621,

      If i understand correctly you are trying to install Photoshop and LIghtroom through the Adobe Creative Cloud desktop app, however the Desktop app is "Blank and White" is that correct?

      If yes, then kindly follow the steps shared in the following help document and see if that helps: Blank white screen at sign-in | Adobe Creative Cloud Packager.

      Also see: Creative cloud application can't log in?

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