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Participant
December 21, 2020
Question

Programs Crashing

  • December 21, 2020
  • 1 reply
  • 166 views

Hello! I have been having an issue for a while. I open my adobe app, whether it be acrobat, or after-effects or photoshop, etc, and all of them crash before even opening. no matter what I do I can not get them to open. Does anybody know what might be the cause of this?

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1 reply

Community Expert
December 21, 2020

Please give us more informations including the following :
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem and/or error messages
Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Thanks. The above info will help us to solve your problem.

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participant
December 21, 2020

There was no error message. All the happened was I would open any Adobe app, and it would crash the moment it opened. Before I could even start a project.