Purchase license for only one user

Forum|Forum|9 months ago
May 5, 2025
3 replies
732 views

when i purchase adobe fram maker i get my adobe account with administarion rights that was i purchased through the one of the distributor. i try to purchase creative cloud online through my account. i want only one license .

but it shows more license i want only one how to remove remaing .and further go for purchasing deatils

[Moderator moved the thread to the correct forum]

Correct answer Abambo

It looks like you have a teams account. Contact your reseller, so that they cancel the 2 additional Creative Cloud licences.

Abambo

Correct answer

Community Expert

It looks like you have a teams account. Contact your reseller, so that they cancel the 2 additional Creative Cloud licences.

ABAMBO | Hard- and Software Engineer | Photographer

A

Anshul_Nautiyal

Community Manager

Hi @nikita38825585bg7z,

Thank you for reaching out.

As checked, you have an active indirect Teams license associated with the Adobe ID you used to post this query. As @Abambo suggests, if you wish to cancel any additional licenses, you will need to contact your reseller directly.

Please note that depending on your plan type and renewal date, a cancellation fee may apply, or you may be eligible for a refund. You can find more information on subscription terms and cancellation policies here:
https://adobe.ly/3GHaTVr

If you need further assistance, feel free to reach out.

Regards,
^AN

Shivangi_Gupta

Community Manager

Hi @nikita38825585bg7z,

I understand you are getting multiple licenses for Adobe CC all apps. I looked into your account details, however I could not find any subscrptions listed under your account.

Have you subscribed using a different email address?
^Shivangi

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nikitags02Author

Known Participant

when i purchase adobe fram maker i get my adobe account with administarion rights that was i purchased through the one of the distributor. i try to purchase creative cloud online through my account. i want only one license .