Purchased a 12-month student license, account says license has expired

Hello,

I purchased a 12-month Adobe CC subscription through CollegeBuys.org on may 18th. Please see below image of receipt: 

I then received the below email saying everything was groovy:

I was able to use all the apps perfectly fine up until about a 2 weeks ago. 

On my profile, under My Plans, I still see the plan is there:

I tried reaching out to Adobe Support, but I am greeted with the below prompt:

So I did just that. After 2 weeks, but IT administrator from campus reached out and told me to reach out to Adobe Support, as they "don't have control over manually purchased licenses." 

Thus leading me into a dead end. 

Hoping someone here is able to assist, as I am signing up for classes in the Fall that require these apps.

Thank you,

Chris